Contact & FAQ
Questions about an order, a return or a gift? Write to us — a real person reads every message and replies within one business day.
Frequently asked questions
- How long does delivery take?
- Every order ships from Texas, USA. Delivery usually takes About 9 days from the day you order. You will get a shipping confirmation with tracking as soon as it leaves.
- How much is shipping?
- Shipping is $5.99 per order, and free on orders over $75.00.
- Can I return a piece?
- Yes. You have 30 days from delivery to return any unworn piece in its original packaging for a full refund. Start a return from your order page.
- What is the jewelry made of?
- Our pieces are silver. Each product page lists the exact material and finish.
- Can I add a gift message?
- Yes. At checkout, write a note and sign it. The recipient gets a card with your message and a link to read it online, so it never arrives creased or lost.
- Do you ship outside the United States?
- Right now we ship within the United States only.
- How do I track my order?
- Sign in and open your order. Once it ships, the tracking number and carrier appear there, and we email you the same link.